Terms & Conditions

Terms and Conditions of www.NantonCandy.com

 

Privacy Policy

At the Candy Store in Nanton we are committed to protecting your privacy with the utmost respect and confidentiality. Your private information is transmitted safely and is strictly used on a required basis to process any orders or to respond to any questions or comments. Once the transaction is complete we dispose of any and all private and personal information including your name, address, phone number, email address, credit card information and candy preferences. This policy ensures your privacy is never compromised.

Unless requested, we will not contact you with special offers, promotions or on behalf of any third party organization. Your information will never be sold, rented, disclosed, shared or made available, under any circumstance or at anytime, to anyone outside of our organization excluding our payment provider. Your private or personal information is collected for a one time internal use only and is confidential.

If you have questions or concerns regarding our Privacy Policies or any of our Terms and Conditions please contact us via email at NantonCandy@telus.net or by phone 1.866.646.7177.

Don’t feel comfortable ordering online? Contact us and our friendly staff will be happy to accommodate and fulfill your order.

 

Terms and Conditions

In compliance with the Canadian Revenue Agency we are required to collect 5% GST; however, you will not be charged PST or any Handling and/or processing fees.

Due to the nature of our products we do not accept returns or exchanges. Product quality issues should be directed to the manufacturer.  

We carry a large inventory of products imported from around the world.  To ensure you are receiving the freshest possible product we carry a limited supply of various items; therefore, we may be out of stock of certain items at times. We apologize for any inconvenience this may cause.

Links may be provided on our website for your information and convenience. We do not endorse or hold any responsibility for the content on these websites. Be sure to read and review the terms and conditions on all websites you visit or shop on.

We strive to provide complete, accurate and reliable information relating to product descriptions, pricing, availability and offers. Occasionally there may be information on our site that contains errors or incorrect information. We reserve the right to correct, change or remove any information at any time without notice.

In an effort to continuously better your online shopping experience The Candy Store in Nanton and www.NantonCandy.com reserves the right to change the terms and conditions, in whole or part at any time. Our policies are subject to change without notice.

Although we do our best to fulfill all requests and orders, the availability and prices of all our products are subject to change without notice at any time.

The Candy Store in Nanton is a Canadian company based out of Nanton, Alberta, Canada. 

 

Shipping Information

We ship by Canada Post. Another courier can be arranged if you prefer by contacting our sales desk @ 1.866.646.7177. All orders are shipped from our retail location in Nanton, Alberta, Canada. Any and all Canada Post rules and regulations apply. Standard shipping usually arrives within 3 to 7 business days from the day it leaves our store. Most orders are processed within 24 to 48 hours. 

We charge a flat rate for all shipping.

Shipping costs are based upon destination.

Western Canada (BC, Alberta & Saskatchewan) $15
Central Canada (Manitoba, & Ontario) $19
Eastern Canada (Quebec & the Maritimes – Newfoundland, Nova Scotia, New Brunswick & P.E.I.) $23
Northern Canada (Nunavut, Yukon, Northwest Territories) $27

Additional shipping rates may apply to large or over weight orders.
Questions can be directed to our Sales Desk at 1(866)646-7177.

Some exceptions apply. To provide shipping at the best price we have included all postage and packing material expenses. We do not charge any processing or handling fees.

Be sure both your shipping and billing address are accurate to avoid confusion. Your order will be shipped to the provided address.

The Candy Store in Nanton reserves the right to hold or cancel any and all shipments from being processed to avoid prolonged sun/heat exposure. Please take the climate of your shipment’s destination into consideration when placing orders with us. Certain products like chocolate or gummies do not fare well in extreme weather conditions, be it hot or cold. We do not ship certain products during the hot summer months.

We will make every effort to ensure your favourite treats arrive in a timely matter and in one piece; however, we cannot be held responsible for late, lost, melted or damaged goods once they have left our store. Cold packs can be provided for an addition fee.

We ship to any destination within Canada. Due to restrictions at the border we are unable to ship outside Canada at this time.

Don’t want to ship your order? You’re welcome to place an order to be picked up at our retail location in Nanton, Alberta during our operating hours.

 

Thanks for visiting our site. Have a sweet day!